MS Dynamics 365 Retail Senior Support Specialist
Purchase, NY
Availability:
Work Status:
Immediate
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
MS Dynamics 365 Retail Senior Support Specialist with 11 years' experience, 18 years in IT. Proficient in support, troubleshooting, optimization, configuration, customization, and database administration in MS Dynamics 365 for Retail.
Consulting Experience
11 years of MS Dynamics 365 for Retail experience
18 years of total experience as an IT professional
Proficient in MS Dynamics 365 for Retail support and troubleshooting
Strong understanding of MS Dynamics 365 for Retail architecture
Skilled in resolving user issues and providing technical support
Experienced in monitoring and optimizing MS Dynamics 365 for Retail system performance
Capable of managing MS Dynamics 365 for Retail configurations and deployments
Knowledgeable about MS Dynamics 365 for Retail security and access controls
Proficient in troubleshooting and resolving MS Dynamics 365 for Retail application problems
Skilled in database administration for MS Dynamics 365 for Retail environments
Familiar with MS Dynamics 365 for Retail customization and scripting
Capable of documenting MS Dynamics 365 for Retail configurations and support procedures
Experienced in coordinating software updates and patches for MS Dynamics 365 for Retail
Knowledgeable about MS Dynamics 365 for Retail updates and enhancements
Proficient in providing consultation and support for MS Dynamics 365 for Retail projects.
Previous Clients
Rockwell Automation, Wisconsin
2022 - Present
MS Dynamics 365 Retail Senior Support Specialist
BDO USA, Illinois
2022 - 2023
MS Dynamics 365 for Retail Consultant
OSI Systems, Inc., California
2021 - 2022
Microsoft Consultant
UScellular, Illinois
2020 - 2021
Support Specialist
Technical Skills
MS Dynamics 365 for Retail Support
Technical Troubleshooting
Performance Optimization
Configuration Management
Database Administration
Customization and Scripting
Security and Access Controls
Software Updates and Patching
Education
University of South Florida
Bachelor of Science in Computer Science
