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MS Dynamics CRM Functional Consultant

Lakewood, CO

Availability:

Work Status:

1 week

US Citizen

Willing to Travel:

Yes

Work Preference:

Remote

Summary

CRM professional with 13 years of experience, including 6 years in MS Dynamics CRM. Proficient in functional consulting, configuration, customization, data migration, and documentation.

Consulting Experience

  • 6 years of MS Dynamics CRM experience

  • 13 years of total experience as an IT professional

  • Expertise in MS Dynamics CRM functional consulting

  • Proficient in configuring and customizing MS Dynamics CRM solutions

  • Skilled in requirements gathering and business process analysis

  • In-depth knowledge of MS Dynamics CRM modules and functionalities

  • Capable of designing and implementing CRM workflows and automation

  • Proficient in data migration and integration within MS Dynamics CRM

  • Strong understanding of CRM security and access control

  • Expertise in documenting MS Dynamics CRM configurations and processes

  • Collaborative team player with excellent communication skills

  • Experienced in working as a Functional Consultant

  • Able to analyze business needs and translate them into CRM solutions

  • Proficient in user training and support

  • Skilled in providing CRM best practices and recommendations.

Previous Clients

The Ritz-Carlton, Maryland

2023 - Present

MS Dynamics CRM Functional Consultant

Virtua Health, New Jersey

2021 - 2022

MS Dynamics CRM Consultant

Flagstar Bank, Michigan

2020 - 2021

Microsoft Consultant

Oak Street Health, Illinois

2019 - 2020

Functional Consultant

Technical Skills

  • MS Dynamics CRM

  • Functional consulting

  • Configuration

  • Customization

  • Requirements gathering

  • Data migration

  • Integration

  • Documentation

Education

UCLA

Bachelor of Science in Computer Science

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