Moodle Support Specialist
Camden, NJ
Availability:
Work Status:
3 weeks
Perm Resident
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Moodle Support Specialist with 5 years of Moodle experience and 12 years in IT. Proficient in technical support, troubleshooting, system administration, stakeholder communication, and issue resolution for Moodle.
Consulting Experience
5 years of Moodle experience
12 years of total IT professional experience
Proficient in Moodle LMS software and solutions
Experienced Moodle Support Specialist
Skilled in providing technical support for Moodle users
Conducted troubleshooting and issue resolution
Proficient in Moodle system administration and configuration
Responsible for client communication and stakeholder management
Collaborated with educational institutions to ensure smooth Moodle operation
Managed support ticket resolution and service level agreements
Strong knowledge of Moodle best practices
Experienced in system testing and quality assurance
Provided user training and documentation for Moodle systems
Oversaw data integration and data migration in Moodle support projects
Successfully delivered support for Moodle systems within agreed-upon service levels.
Previous Clients
Allegis Group, Maryland
2023 - Present
Moodle Support Specialist
Children's Healthcare of Atlanta, Georgia
2021 - 2022
Moodle Consultant
Rexel USA, Texas
2020 - 2021
Moodle Consultant
lppmarketing.com, Illinois
2019 - 2020
Support Specialist
Technical Skills
Moodle LMS software expert
Technical support and issue resolution
System administration and configuration
Stakeholder communication
Service level agreement management
System testing and quality assurance
User training and documentation for Moodle systems
Data integration and migration in Moodle support projects
Education
National Institute of Technology Tiruchirappalli, India
Bachelor of Arts in Computer Science
Other Vendor Consultants
