Cerner Support Consultant
Newton, MA
Availability:
Work Status:
3 weeks
Perm Resident
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Cerner Support Consultant with 6 years Cerner experience and 13 years in IT. Proficient in maintenance support, issue resolution, system upgrades, troubleshooting, and stakeholder communication for Cerner systems.
Consulting Experience
6 years of Cerner experience
13 years of total IT professional experience
Proficient in Cerner software and solutions
Experienced Cerner Support Consultant
Skilled in providing maintenance support for Cerner systems
Conducted troubleshooting and issue resolution
Proficient in Cerner system upgrades and enhancements
Responsible for client communication and stakeholder management
Collaborated with healthcare institutions to maintain Cerner systems
Managed support ticket resolution and service level agreements
Strong knowledge of Cerner best practices
Experienced in system testing and quality assurance
Oversaw data integration and data migration in Cerner support projects
Provided user training and documentation for Cerner systems
Successfully delivered maintenance support for Cerner systems within agreed-upon service levels.
Previous Clients
Piedmont Healthcare, Georgia
2021 - Present
Cerner Support Consultant
Swedish Medical Center, Washington
2020 - 2023
Cerner Consultant
Stride, Virginia
2018 - 2020
Cerner Consultant
Conemaugh Health System, Pennsylvania
2016 - 2018
Maintenance Support Consultant
Technical Skills
Cerner software
Maintenance support and issue resolution
System upgrades and enhancements
Troubleshooting
Service level agreement management
System testing and quality assurance
Data integration and migration in Cerner support projects
User training and documentation for Cerner systems
Education
Banaras Hindu University, Varanasi, India
Bachelor of Science in Computer Science
