Zoho CRM Systems Analyst
Topeka, KS
Availability:
Work Status:
1 week
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
7 years in Zoho CRM, excelling as a Systems Analyst and Business Analyst. Proficient in customization, data analysis, integration, and user support in Zoho CRM.
Consulting Experience
7 years of Zoho CRM experience
14 years of total IT experience
Zoho CRM Systems Analyst
Analyzes business processes and requirements
Customizes Zoho CRM to meet client needs
Collaborates with stakeholders for CRM integration
Designs CRM workflows and automation
Conducts data analysis and optimization in Zoho CRM
Manages data migration and data quality
Provides technical support for Zoho CRM users
Implements CRM upgrades and enhancements
Documents CRM configurations and processes
Conducts user training and system documentation
Assesses and improves CRM user adoption
Utilizes Zoho CRM analytics and reporting
Troubleshoots and resolves CRM issues.
Previous Clients
Century 21, New Jersey
2021 - Present
Zoho CRM Systems Analyst
Finlays, Rhode Island
2020 - 2023
Zoho CRM Consultant
Citrix, Florida
2018 - 2020
Zoho Consultant
Arcis Golf, Texas
2016 - 2018
Business Analyst
Technical Skills
Zoho CRM Customization
Business Process Analysis
CRM Workflow Design
Data Analysis and Optimization
Data Migration
Technical Support
CRM Upgrades and Enhancements
Analytics and Reporting
Education
Washington University School of Medicine in St. Louis
Master of Science in Software Engineering
