MS Dynamics CRM Trainer
Lenexa, KS
Availability:
Work Status:
Immediate
EAD Visa
Willing to Travel:
Yes
Work Preference:
Remote
Summary
CRM professional with 9 years of MS Dynamics CRM experience, excelling as a Trainer. Proficient in customization, technical support, troubleshooting, and user training in MS Dynamics CRM.
Consulting Experience
9 years of MS Dynamics CRM experience
16 years of total IT experience
Proficient MS Dynamics CRM Trainer
Conducts training sessions for CRM end-users
Develops training materials and documentation
Customizes MS Dynamics CRM to meet client needs
Provides technical support to CRM users
Troubleshoots and resolves CRM issues
Implements CRM upgrades and enhancements
Collaborates with teams for CRM integration
Manages CRM data analysis and optimization
Ensures data accuracy and consistency in CRM
Expertise in CRM customization and configuration
Assesses training needs and designs programs
Utilizes CRM training tools and resources
Monitors CRM user proficiency and provides feedback.
Previous Clients
HCA Florida Healthcare, Florida
2022 - Present
MS Dynamics CRM Trainer
Methodist Health System, Texas
2020 - 2021
MS Dynamics CRM Consultant
Alabama Power, Alabama
2019 - 2020
Microsoft Consultant
Azria Health, Nebraska
2018 - 2019
Trainer
Technical Skills
MS Dynamics CRM Training
Training Material Development
CRM Customization and Configuration
Technical Support
Issue Troubleshooting
CRM Integration
Data Analysis and Optimization
Training Needs Assessment
Education
University of Hyderabad, Hyderabad, India
Master of Computer Science
