Ceridian Dayforce HCM Support Consultant
Addison, TX
Availability:
Work Status:
2 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
11 years of experience, specializing in Ceridian Dayforce HCM support and maintenance for 4 years. Proficient in issue resolution, user support, customization, and compliance.
Consulting Experience
11 years of IT professional experience
4 years of specialized experience in Ceridian Dayforce HCM
Proficient in Dayforce HCM support and maintenance
Extensive knowledge of Dayforce HCM modules and functionalities
Skilled in troubleshooting and issue resolution
Strong understanding of HR and payroll processes
Expertise in providing user support and training
Ability to configure and customize Dayforce HCM as needed
Experience in data validation and quality assurance
Proficient in handling system upgrades and enhancements
Familiarity with HR compliance and regulatory requirements
Excellent communication and client interaction skills
Capable of documenting and tracking support requests
Proven track record of resolving Dayforce HCM issues efficiently
Detail-oriented with a focus on user satisfaction and system reliability.
Previous Clients
Booz Allen Hamilton, Virginia
2022 - Present
Ceridian Dayforce HCM Support Consultant
Guardian Industries, Michigan
2022 - 2023
Dayforce HCM Consultant
University of Missouri Health Care, Missouri
2021 - 2022
Ceridian Consultant
Baptist Health, Alabama
2020 - 2021
Maintenance Support Consultant
Technical Skills
Dayforce HCM support and maintenance
Issue resolution
User support and training
Configuration and customization
Data validation
System upgrades and enhancements
Documentation and tracking
HR compliance and regulatory knowledge
Education
The University of Rochester
Bachelor of Science in Information Technology
