Blackbaud CRM Support Consultant
Savannah, GA
Availability:
Work Status:
3 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
9 years of Blackbaud CRM experience and 16 years in IT, excels in support, troubleshooting, training, customization, data management, report creation, and system upgrades as a Maintenance Support Consultant.
Consulting Experience
9 years of Blackbaud CRM experience.
16 years of total IT experience.
Proficient in Blackbaud CRM support.
Expertise in troubleshooting and issue resolution.
Skilled in user training and documentation.
Experience with Blackbaud CRM customization and configuration.
Proficient in data migration and integration within Blackbaud CRM.
Knowledge of Blackbaud CRM database maintenance.
Capable of creating and updating reports in Blackbaud CRM.
Experienced in managing system upgrades and patches.
Familiarity with Blackbaud CRM best practices.
Previous roles as a Maintenance Support Consultant.
Effective communication and client interaction skills.
Strong problem-solving and analytical abilities.
Knowledge of nonprofit sector processes and needs.
Previous Clients
Outlook, Washington
2023 - Present
Blackbaud CRM Support Consultant
General Atomics, California
2020 - 2022
Blackbaud CRM Consultant
Einstein Bros. Bagels, Colorado
2019 - 2020
Blackbaud Consultant
Arkansas Children's Hospital, Arkansas
2017 - 2019
Maintenance Support Consultant
Technical Skills
Blackbaud CRM
Troubleshooting
User Training
Data Migration
Report Creation
Database Maintenance
System Upgrades
Nonprofit Sector Knowledge
Education
Florida State University
Master of Science in Information Technology
