6 years of MS Dynamics 365 for Retail experience

13 years of total experience in the IT profession

Proficient in MS Dynamics 365 for Retail implementation and customization

Skilled in assessing organizational readiness for change

Experienced in developing change management strategies and plans

Competent in conducting stakeholder analysis and engagement

Proficient in managing resistance to change and fostering adoption

Capable of facilitating training and communication programs

Expertise in assessing and mitigating change risks and issues

Strong understanding of Retail business processes and workflows

Effective in collaborating with cross-functional teams for project success

Skilled in identifying and addressing change management challenges

Proficient in conducting user training and providing support

Experienced in defining and documenting change management requirements

Competent in ensuring successful adoption of MS Dynamics 365 for Retail

Proficient in measuring and reporting on change management effectiveness