MS Dynamics CRM Support Consultant
Memphis, TN
Availability:
Work Status:
2 weeks
Perm Resident
Willing to Travel:
Yes
Work Preference:
Remote
Summary
A Consultant with 11 years of MS Dynamics CRM experience. Proficient in implementation, customization, support, data management, troubleshooting, and collaboration for CRM systems.
Consulting Experience
11 years of MS Dynamics CRM experience
18 years of total experience in the IT profession
Proficient in MS Dynamics CRM implementation and customization
Skilled in providing support and maintenance for MS Dynamics CRM
Experienced in configuring CRM modules and functionalities
Competent in data migration and master data management within MS Dynamics CRM
Proficient in troubleshooting and resolving CRM system issues
Capable of conducting system testing and quality assurance
Expertise in CRM database structures and data retrieval
Strong understanding of CRM workflows and automation
Effective in collaborating with cross-functional teams for issue resolution
Skilled in identifying and documenting CRM system requirements
Proficient in user training and providing technical support
Experienced in defining and documenting technical specifications
Competent in ensuring CRM system performance and reliability
Previous Clients
Nucor, North Carolina
2023 - Present
MS Dynamics CRM Support Consultant
CenturyLink, Colorado
2021 - 2022
MS Dynamics CRM Consultant
American Signature Furniture, Ohio
2020 - 2021
Microsoft Consultant
Turning Stone Resort Casino, New York
2019 - 2020
Maintenance Support Consultant
Technical Skills
MS Dynamics CRM implementation and customization
CRM module and functionality configuration
Support and maintenance for MS Dynamics CRM
Data migration and master data management in CRM
Troubleshooting and issue resolution
CRM database structures and data retrieval
CRM workflows and automation
Technical support and user training
Education
Indian Institute of Technology, Guwahati, India
Bachelor of Science in Computer Science
