Coupa Support Analyst
Portage, MI
Availability:
Work Status:
3 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Support Specialist with 9 years in Coupa and 16 years in IT, specializing in support, analysis, configuration, troubleshooting, user management, and documentation for Coupa procurement and spend management.
Consulting Experience
9 years of experience in Coupa.
16 years of experience in the IT profession.
Proficient in Coupa support and analysis.
Extensive knowledge of Coupa implementation.
Skilled in resolving user inquiries and issues in Coupa.
Expertise in configuring and maintaining Coupa platform.
Proficient in troubleshooting system errors and discrepancies.
Experienced in user access and permissions management in Coupa.
Strong understanding of Coupa procurement and spend management.
Knowledge of Coupa reporting and analytics.
Collaborative approach to work with cross-functional teams.
Detailed documentation of support activities in Coupa.
Familiarity with best practices for Coupa implementation.
Ability to gather and analyze user requirements for support.
Experienced in system testing and quality assurance for Coupa solutions.
Previous Clients
Market Basket, Massachusetts
2023 - Present
Coupa Support Analyst
TouchPoint Support Services, Florida
2020 - 2022
Coupa Consultant
Veeva, California
2019 - 2020
Coupa Consultant
PAM Health, Pennsylvania
2017 - 2019
Support Specialist
Technical Skills
Coupa support and analysis
Issue resolution and user inquiries
Configuration and maintenance of Coupa
Troubleshooting system errors and discrepancies
User access and permissions management in Coupa
Coupa procurement and spend management
Reporting and analytics in Coupa
System testing and quality assurance
Education
Gwinnett County Public Schools
Master of Science in Information Technology
