SAP SD Snr Support Analyst
Florham Park, NJ
Availability:
Work Status:
1 week
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
SAP SD Snr Support Analyst with 12 years experience, skilled in support, troubleshooting, user requirements analysis, configuration, updates, and effective collaboration.
Consulting Experience
12 years of SAP Sales & Distribution (SD) experience
19 years of total IT professional experience
Proficient in SAP SD support and issue resolution
Skilled in providing technical support to end-users
Experienced in troubleshooting and resolving system issues
Capable of analyzing and documenting user requirements
Proficient in system configuration and setup
Knowledgeable in SD module maintenance and updates
Expertise in ensuring system stability and reliability
Familiarity with SAP SD modules and functionalities
Experienced in providing training and user guidance
Strong understanding of software updates and patches
Proficient in managing support tickets and incidents
Skilled in coordinating with vendors and IT teams for issue resolution
Effective communication and collaboration with stakeholders.
Previous Clients
AMD, California
2023 - Present
SAP SD Snr Support Analyst
Florida Blue, Florida
2021 - 2022
SAP Sales & Distribution (SD) Consultant
Tegra, Georgia
2020 - 2021
SAP Consultant
Daikin Applied, Minnesota
2019 - 2020
Support Specialist
Technical Skills
SAP Sales & Distribution (SD) support and issue resolution
Technical support to end-users
Troubleshooting and issue resolution
System configuration and setup
Module maintenance and updates
Software updates and patches
Managing support tickets and incidents
Coordination with vendors and IT teams
Education
University of Pennsylvania
Bachelor of Science in Computer Engineering
