Infor CloudSuite Industrial Support Consultant
Deerfield Beach, FL
Availability:
Work Status:
1 week
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Infor CloudSuite Industrial Support Consultant with 13 years experience, skilled in support, troubleshooting, user requirements analysis, configuration, updates, and effective collaboration.
Consulting Experience
13 years of Infor CloudSuite Industrial experience
20 years of total IT professional experience
Proficient in Infor CloudSuite Industrial support and maintenance
Skilled in providing technical support to end-users
Experienced in troubleshooting and resolving system issues
Capable of analyzing and documenting user requirements
Proficient in system configuration and setup
Knowledgeable in module maintenance and updates
Expertise in ensuring system stability and reliability
Familiarity with Infor CloudSuite Industrial modules and functionalities
Experienced in providing training and user guidance
Strong understanding of software updates and patches
Proficient in managing support tickets and incidents
Skilled in coordinating with vendors and IT teams for issue resolution
Effective communication and collaboration with stakeholders.
Previous Clients
Bed Bath & Beyond, New Jersey
2021 - Present
Infor CloudSuite Industrial Support Consultant
Citizen Watch, New York
2020 - 2021
Infor CloudSuite Industrial Consultant
American Eagle Outfitters, Pennsylvania
2018 - 2020
Infor Consultant
Starr Restaurants, Pennsylvania
2017 - 2018
Maintenance Support Consultant
Technical Skills
Infor CloudSuite Industrial support and maintenance
Technical support to end-users
Troubleshooting and issue resolution
System configuration and setup
Module maintenance and updates
Software updates and patches
Managing support tickets and incidents
Coordination with vendors and IT teams
Education
Penn State University
Bachelor of Science in Information Technology
