Infor CRM Change Management Consultant
Marlborough, MA
Availability:
Work Status:
1 week
Perm Resident
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Infor CRM Change Management Consultant with 7 years experience, 14 years in IT. Expert in change management planning, stakeholder engagement, user training, and CRM customization for successful implementations.
Consulting Experience
7 years of Infor CRM experience
14 years of total IT experience
Expertise in Infor CRM change management
Proficient in assessing organizational readiness for CRM changes
Experienced in creating change management plans and strategies
Skilled in stakeholder communication and engagement
Knowledgeable in conducting impact assessments
Proficient in user training and adoption strategies
Capable of addressing resistance to CRM changes
Experienced in monitoring and evaluating change progress
Familiar with CRM customization and configuration
Competent in data migration and integration with Infor CRM
Strong understanding of CRM workflow and process optimization
Proficient in documenting change management processes
Experienced in collaborating with cross-functional teams
Capable of ensuring successful CRM change implementations
Previous Clients
Lockheed Martin, Maryland
2023 - Present
Infor CRM Change Management Consultant
PyramidGlobal, Massachusetts
2021 - 2022
Infor CRM Consultant
Copart, Texas
2020 - 2021
Infor Consultant
Butterball, North Carolina
2019 - 2020
Change Management Consultant
Technical Skills
Change management planning
Stakeholder communication and engagement
Impact assessments
User training and adoption strategies
Addressing resistance to change
CRM customization and configuration
Data migration and integration with Infor CRM
CRM workflow and process optimization
Education
Indian Institute of Technology Roorkee, India
Master of Science in Software Engineering
