SAP CRM Senior Support Specialist
Hollywood, FL
Availability:
Work Status:
2 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
SAP CRM Senior Support Specialist with 11 years of CRM experience, 18 years in IT. Proficient in support, troubleshooting, customization, data analysis, and customer service for CRM systems.
Consulting Experience
11 years of SAP CRM experience
18 years of total IT professional experience
Expertise in SAP CRM support and troubleshooting
Proficient in resolving complex CRM system issues
Skilled in providing technical support to end-users
Experienced in working as a Support Specialist
In-depth knowledge of SAP CRM modules and functionalities
Competent in CRM system configuration and customization
Proficient in data analysis and system optimization
Capable of defining and documenting technical requirements for CRM projects
Skilled in providing training and guidance to CRM system users
Demonstrated success in delivering CRM support services
Extensive experience in CRM system maintenance and upgrades
Effective problem-solving skills in the context of SAP CRM and technical challenges
Strong communication and customer service skills in a support specialist role.
Previous Clients
Heil, Tennessee
2021 - Present
SAP CRM Senior Support Specialist
University Inn Hotel, Kentucky
2020 - 2023
SAP CRM Consultant
IES Holdings, Texas
2018 - 2020
SAP Consultant
Yelp, California
2016 - 2018
Support Specialist
Technical Skills
SAP CRM Support
Troubleshooting
System Configuration
Customization
Data Analysis
System Optimization
Technical Training
Customer Service
Education
University of Mississippi
Bachelor of Science in Computer Science
