MS Dynamics CRM Systems Analyst
Montreal, QC
Availability:
Work Status:
3 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Systems Analyst with 6 years of MS Dynamics CRM experience and 13 years in IT, specializing in requirement gathering, system analysis, customization, and integration within MS Dynamics CRM projects.
Consulting Experience
6 years of MS Dynamics CRM experience
13 years of total IT professional experience
Proficient in MS Dynamics CRM platform
Specializes in system analysis within MS Dynamics CRM projects
Collaborates with stakeholders to define system requirements
Translates business needs into MS Dynamics CRM solutions
Conducts analysis of business processes and system workflows
Designs and documents MS Dynamics CRM configurations
Creates and maintains MS Dynamics CRM reports and dashboards
Assists in user training and adoption of CRM features
Provides technical guidance on MS Dynamics CRM customization
Participates in project management and planning for CRM projects
Ensures MS Dynamics CRM solutions align with industry best practices
Performs data analysis and migration tasks within MS Dynamics CRM
Troubleshoots and resolves CRM-related issues
Offers expertise in CRM integration and API connections
Previous Clients
Hitachi America, California
2023 - Present
MS Dynamics CRM Systems Analyst
Denver Public Schools, Colorado
2020 - 2022
MS Dynamics CRM Consultant
Party City, New Jersey
2019 - 2020
Microsoft Consultant
Granite School District, Utah
2017 - 2019
Systems Analyst
Technical Skills
MS Dynamics CRM
System analysis
Requirement gathering
Process analysis and optimization
Workflow design and documentation
Report and dashboard creation
Data analysis and migration within MS Dynamics CRM
CRM customization and integration expertise
Education
Virginia Tech
Bachelor of Science in Computer Science
