Salesforce Business Analyst
Spartanburg, SC
Availability:
Work Status:
3 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Salesforce Business Analyst with 7 years of Salesforce experience and 14 years in IT, specializing in requirements gathering, process analysis, customization, and integration within Salesforce projects.
Consulting Experience
7 years of Salesforce experience
14 years of total IT professional experience
Proficient in Salesforce platform and tools
Specializes in business analysis within Salesforce projects
Collaborates with stakeholders to gather and define requirements
Translates business needs into Salesforce solutions
Conducts process analysis and optimization in Salesforce
Designs and documents Salesforce workflows and configurations
Creates and maintains Salesforce reports and dashboards
Assists in user training and adoption of Salesforce features
Provides technical guidance on Salesforce customization
Participates in Salesforce project management and planning
Ensures Salesforce solutions align with industry best practices
Performs data analysis and data migration tasks within Salesforce
Troubleshoots and resolves Salesforce-related issues
Offers expertise in Salesforce integration and API connections
Previous Clients
Enterprise Rent-A-Car, Missouri
2021 - Present
Salesforce Business Analyst
Principal, Iowa
2020 - 2023
Salesforce Consultant
Boston Children's Hospital, Massachusetts
2018 - 2020
Salesforce.com Consultant
Houston Community College, Texas
2016 - 2018
Business Analyst
Technical Skills
Salesforce platform
Business analysis
Requirement gathering
Process analysis and optimization
Workflow design and documentation
Report and dashboard creation
Data analysis and migration within Salesforce
Salesforce customization and integration expertise
Education
University of Virginia
Master of Science in Software Engineering
