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Epicor ERP and Retail Snr Support Specialist

Costa Mesa, CA

Availability:

Work Status:

1 week

EAD Visa

Willing to Travel:

Yes

Work Preference:

Remote

Summary

13 years of Epicor ERP and Retail Software experience and 20 years in IT. Proficient in providing senior-level support, issue resolution, customization, data analysis, and system maintenance.

Consulting Experience

  • 13 years of Epicor ERP and Retail Software experience

  • 20 years of total IT professional experience

  • Proficient in Epicor ERP and Retail Software solutions

  • Provides senior-level support for Epicor ERP and Retail Software

  • Collaborates with users to address software-related issues

  • Resolves technical problems and performs system maintenance

  • Conducts system testing and quality assurance

  • Troubleshoots and resolves software-related issues

  • Manages data extraction, transformation, and integration

  • Implements security controls and access management

  • Provides technical guidance and training on Epicor ERP and Retail Software

  • Participates in project management and planning for software projects

  • Ensures compliance with industry and regulatory standards

  • Customizes Epicor ERP and Retail Software to meet specific business requirements

  • Offers expertise in data analysis and reporting within Epicor ERP and Retail Software

  • Coordinates with vendors and suppliers for software-related needs

Previous Clients

Orlando Health, Florida

2023 - Present

Epicor ERP and Retail Snr Support Specialist

Boston Public Schools, Massachusetts

2020 - 2022

Epicor ERP and Retail Software Consultant

J.B. Poindexter, Texas

2019 - 2020

Epicor Consultant

HSS Hospital for Special Surgery, New York

2017 - 2019

Support Specialist

Technical Skills

  • Epicor ERP software

  • Retail software expertise

  • Senior-level support and issue resolution

  • System maintenance and updates

  • System testing and quality assurance

  • Troubleshooting and problem-solving

  • Data extraction, transformation, and integration

  • Security controls and access management

Education

National Institute of Technology Karnataka, Surathkal, India

Bachelor of Science in Information Technology

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