Epicor ERP and Retail Snr Support Specialist
Costa Mesa, CA
Availability:
Work Status:
1 week
EAD Visa
Willing to Travel:
Yes
Work Preference:
Remote
Summary
13 years of Epicor ERP and Retail Software experience and 20 years in IT. Proficient in providing senior-level support, issue resolution, customization, data analysis, and system maintenance.
Consulting Experience
13 years of Epicor ERP and Retail Software experience
20 years of total IT professional experience
Proficient in Epicor ERP and Retail Software solutions
Provides senior-level support for Epicor ERP and Retail Software
Collaborates with users to address software-related issues
Resolves technical problems and performs system maintenance
Conducts system testing and quality assurance
Troubleshoots and resolves software-related issues
Manages data extraction, transformation, and integration
Implements security controls and access management
Provides technical guidance and training on Epicor ERP and Retail Software
Participates in project management and planning for software projects
Ensures compliance with industry and regulatory standards
Customizes Epicor ERP and Retail Software to meet specific business requirements
Offers expertise in data analysis and reporting within Epicor ERP and Retail Software
Coordinates with vendors and suppliers for software-related needs
Previous Clients
Orlando Health, Florida
2023 - Present
Epicor ERP and Retail Snr Support Specialist
Boston Public Schools, Massachusetts
2020 - 2022
Epicor ERP and Retail Software Consultant
J.B. Poindexter, Texas
2019 - 2020
Epicor Consultant
HSS Hospital for Special Surgery, New York
2017 - 2019
Support Specialist
Technical Skills
Epicor ERP software
Retail software expertise
Senior-level support and issue resolution
System maintenance and updates
System testing and quality assurance
Troubleshooting and problem-solving
Data extraction, transformation, and integration
Security controls and access management
Education
National Institute of Technology Karnataka, Surathkal, India
Bachelor of Science in Information Technology