SugarCRM Support Consultant
Jersey City, NJ
Availability:
Work Status:
1 week
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
SugarCRM Support Consultant with 9 years of SugarCRM experience and 16 years in IT, skilled in support, customization, data management, troubleshooting, and CRM processes.
Consulting Experience
9 years of experience in SugarCRM
16 years of overall IT experience
Proficient in SugarCRM support and maintenance
Extensive knowledge of SugarCRM customization and configuration
Skilled in resolving user issues and providing technical support
Expertise in data management and data quality in SugarCRM
Proficient in creating custom fields, modules, and reports
Strong understanding of CRM processes and workflows in SugarCRM
Ability to troubleshoot and resolve technical issues in SugarCRM
Experience in user training and support for SugarCRM
Familiarity with CRM best practices and industry standards
Detail-oriented with a focus on data accuracy and system reliability
Proven track record as a Maintenance Support Consultant in IT projects
Excellent communication and collaboration skills
Analytical problem solver in complex SugarCRM support scenarios.
Previous Clients
General Mills, Minnesota
2023 - Present
SugarCRM Support Consultant
Arlington Independent School District, Texas
2020 - 2022
SugarCRM Consultant
The Christ Hospital, Ohio
2019 - 2020
SugarCRM Consultant
Church's Chicken, Georgia
2017 - 2019
Maintenance Support Consultant
Technical Skills
SugarCRM support and maintenance
Customization and configuration
Data management and data quality
Custom fields and modules creation
Troubleshooting and issue resolution
CRM processes and workflows
User training and support
Familiarity with CRM best practices
Education
Washington University in St. Louis
Master of Science in Information Technology
