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Zoho CRM Techno-Functional Consultant

Englewood, CO

Availability:

Work Status:

3 weeks

US Citizen

Willing to Travel:

Yes

Work Preference:

Remote

Summary

Experienced Zoho CRM Techno-Functional Consultant with 7 years of CRM expertise and 14 years in IT. Proficient in customization, integration, reporting, and functional consulting.

Consulting Experience

  • 7 years of Zoho CRM experience

  • 14 years of total IT professional experience

  • Proficiency in Zoho CRM configuration and customization

  • Knowledge of CRM data modeling and architecture

  • Competent in workflow automation and process design within Zoho CRM

  • Expertise in data migration and integration for Zoho CRM

  • Understanding of Zoho CRM reporting and analytics capabilities

  • Skill in managing user access and permissions in Zoho CRM

  • Problem-solving and troubleshooting abilities

  • Experience in defining CRM requirements and functional specifications

  • Track record of optimizing Zoho CRM performance

  • Training and support for Zoho CRM end-users

  • Previous experience as a Functional Consultant, specializing in CRM solutions

  • Ability to translate business needs into Zoho CRM solutions

  • Proficient in data cleansing and ensuring data quality in Zoho CRM.

Previous Clients

Ecolab, Minnesota

2021 - Present

Zoho CRM Techno-Functional Consultant

Teledyne Technologies, California

2020 - 2023

Zoho CRM Consultant

Huntington Learning Centers, New Jersey

2018 - 2020

Zoho Consultant

Conroe ISD, Texas

2016 - 2018

Functional Consultant

Technical Skills

  • Zoho CRM Configuration

  • CRM Data Modeling

  • Workflow Automation

  • Data Migration and Integration

  • Reporting and Analytics (Zoho CRM)

  • User Access Management (Zoho CRM)

  • Requirements Definition

  • Data Cleansing and Quality Assurance (Zoho CRM)

Education

University of Louisville

Master of Science in Software Engineering

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