Infor ERP Senior Support Specialist
Albuquerque, NM
Availability:
Work Status:
3 weeks
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
With 11 years of Infor ERP experience and 18 years in IT, skilled in implementation, customization, user support, troubleshooting, training, system optimization, data migration, and security roles.
Consulting Experience
11 years of experience in Infor ERP
Total of 18 years of experience in IT
Proficient in Infor ERP implementation and customization
Strong understanding of Infor ERP modules, including Finance and HR
Expertise in providing support for Infor ERP users and resolving issues
Skilled in troubleshooting and diagnosing ERP-related problems
Experienced in gathering and documenting user support requirements
Proficient in configuring and optimizing Infor ERP systems
Knowledgeable in creating and maintaining user profiles and permissions
Capable of conducting Infor ERP training sessions for end-users
Ability to analyze and enhance system performance
Experienced in data migration and data integration tasks within Infor ERP
Familiar with Infor ERP security roles and access controls
Strong analytical and problem-solving skills
Proven track record as a Support Specialist in Infor ERP environments.
Previous Clients
Electrical Components International, Missouri
2021 - Present
Infor ERP Senior Support Specialist
Coty, New York
2020 - 2021
Infor ERP Consultant
UTHealth, Texas
2018 - 2020
Infor Consultant
SPX Flow, North Carolina
2017 - 2018
Support Specialist
Technical Skills
Infor ERP implementation and customization
User support and issue resolution
Troubleshooting and problem diagnosis
Requirements gathering for user support
Configuration and optimization of Infor ERP systems
User profile management and permissions
Infor ERP training for end-users
Data migration and integration within Infor ERP
Education
University of Connecticut
Bachelor of Science in Software Engineering
