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MS Dynamics Support Specialist

Plano, TX

Availability:

Work Status:

1 week

US Citizen

Willing to Travel:

Yes

Work Preference:

Remote

Summary

MS Dynamics Support Specialist with 6 years experience, 13 years in IT. Proficient in support, troubleshooting, customization, data management, and user training for MS Dynamics CRM and ERP systems.

Consulting Experience

  • 6 years of MS Dynamics experience

  • 13 years of total IT professional experience

  • Proficient in providing MS Dynamics support and troubleshooting

  • Responsible for resolving user issues and system enhancements

  • Skilled in troubleshooting and debugging MS Dynamics software

  • Strong knowledge of MS Dynamics CRM and ERP modules

  • Capable of customizing MS Dynamics solutions to meet client needs

  • Expertise in data management, migration, and reporting in MS Dynamics

  • Conducts system testing and validation for functionality and compliance

  • Provides technical support and training for MS Dynamics users

  • Experienced in documenting MS Dynamics configurations and customizations

  • Familiar with MS Dynamics best practices and industry standards

  • Proven experience as a Support Specialist, addressing software support and user issues

  • Skilled in translating user requirements into MS Dynamics solutions

  • Proficient in ensuring data security and compliance within MS Dynamics systems

Previous Clients

Paramount, New York

2023 - Present

MS Dynamics Support Specialist

Domino's, Michigan

2021 - 2022

MS Dynamics Consultant

Abraham Lincoln Memorial Hospital, Illinois

2020 - 2021

Microsoft Consultant

Frederick County Public Schools, Maryland

2019 - 2020

Support Specialist

Technical Skills

  • MS Dynamics Support

  • Issue Resolution

  • Troubleshooting and Debugging

  • MS Dynamics CRM

  • MS Dynamics ERP

  • Customization

  • Data Management and Migration

  • System Testing and Validation

Education

NC State University

Bachelor of Science in Computer Science

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