12 years of Blackbaud experience

19 years of total IT professional experience

Proficient in Blackbaud software configuration and customization

Responsible for system setup, maintenance, and user support

Skilled in Blackbaud database management and reporting

Strong knowledge of Blackbaud fundraising and donor management modules

Capable of creating custom reports, queries, and dashboards within Blackbaud software

Expertise in troubleshooting and resolving software issues

Conducts business process analysis for system enhancements

Provides functional support for Blackbaud modules

Experienced in system testing, including unit and integration testing

Proficient in documenting system configurations and customizations

Familiar with Blackbaud best practices and compliance standards

Proven experience as a Functional Consultant, analyzing and optimizing nonprofit processes

Skilled in translating business requirements into technical solutions