Consultants Available For Assignment
MS Dynamics System Administrator with 5 years of experience and 12 years in IT. Proficient in configuration, user access management, data management, troubleshooting, and system maintenance for MS Dynamics CRM and ERP.
Availability:
Immediate
Experience:
12 years
Location:
Minnetonka, MN
Ability to Travel:
Yes
SugarCRM Senior Systems Admin with 12 years' experience, 19 years in IT. Proficient in administration, configuration, customization, security, troubleshooting, data management, and scripting within SugarCRM environments.
Availability:
Immediate
Experience:
19 years
Location:
Bradenton, FL
Ability to Travel:
Yes
Services
An ERP (Enterprise Resource Planning) Administrator plays a critical role in maintaining and optimizing an organization's ERP system once it has been implemented. Their responsibilities involve ensuring the smooth operation of the ERP software, user support, system configuration, security, and ongoing improvements. Here are the key duties and responsibilities of an ERP Administrator:
System Configuration and Maintenance
Configure and maintain the ERP system to align with the organization's business processes and requirements.
Customize system settings, workflows, and user interfaces as needed.
Apply software updates, patches, and enhancements to keep the ERP system up to date.
User Support
Provide technical support and assistance to end-users of the ERP system.
Address and resolve user issues, inquiries, and concerns related to system functionality.
Offer training and guidance to users on how to use the ERP software effectively.
Security Management
Implement and maintain security protocols and access controls to protect sensitive data within the ERP system.
Ensure user roles and permissions are appropriately defined and enforced.
Monitor and investigate security breaches or unauthorized access.
Data Management
Manage data integrity and quality within the ERP system.
Perform data imports, exports, and backups as needed.
Develop and maintain data standards and best practices.
System Performance Optimization
Monitor the ERP system's performance and troubleshoot performance issues.
Optimize system resources, such as server capacity and database performance.
Identify and resolve bottlenecks and system slowdowns.
Reporting and Analytics
Create and maintain reports and dashboards using the ERP system's reporting tools.
Assist users in generating customized reports and data analysis.
Monitor key performance indicators (KPIs) to assess the system's effectiveness.
Integration Management
Manage integrations with other software applications and systems, ensuring data flows smoothly between them.
Troubleshoot integration issues and work with vendors or developers to resolve them.
Documentation and Training
Maintain documentation related to system configuration, processes, and procedures.
Develop and update training materials and user guides.
Conduct training sessions for new users or teams when necessary.
System Upgrades and Enhancements
Plan and coordinate system upgrades and enhancements in collaboration with relevant stakeholders.
Test and validate new features or modules before deployment.
Problem Resolution
Investigate and resolve system errors, bugs, and issues.
Collaborate with software vendors or IT teams to address more complex technical problems.
Compliance and Regulations
Ensure that the ERP system complies with relevant industry regulations and standards.
Monitor changes in regulations that may affect ERP usage and data handling.
